Private Link Generator

If you do not have access to this feature, please contact your Account Manager for more details.

Introduction

In some specific cases there is the need of sending to a group of customers a private link that automatically adds one or multiple products to the cart.

With the Private Link Generator, you have the ability to:

  • Create an individual private link from an order, specifying the product or products (because we may not want to add all products in order to the link). Results Will be displayed on a table.​
  • Create an individual private link from an email, specifying the product or products (because we may not want to add all products in order to the link). Results Will be displayed on a table.​
  • Ability to automatically generate private links specifying type of order/wishlist and product. Results Will be displayed on a table.
  • Ability to create multiple private links from a list of (orders) on a custom CSV file. Results Will be displayed on a table.​
  • Download results

Use Cases:​

  1. The stock of a product in waiting list arrives and the client needs to send a private link to each customer in the waiting list for that product before validating it.​
  2. A cash-collect for a pre-order/back-order failed, so the customer was not able to purchase it. The customer contacts CC to solve this issue and they provide him with a private link when the product is still available.​
  3. The customer wants to change his payment method or shipping address of a pre-order/back-order (the store doesn’t allow the customer to do it himself). The customer contacts CC to solve this issue and they provide him with a private link when the product is still available.

Merchant Back Office View

Access the Private Link Generator tool by going to Advanced > Private Link Generator > Product Purchase.

Private Purchase Link

Enables customers to purchase products that are no longer live on the store.

Product Purchase

This link will add specific products in cart.  This is meant to generate a single private link using as reference one of two options OrderID or Email à both references are selectable on the “select reference” drop-down options.

Generate a single private link using ORDER ID

By entering a valid OrderID, the tool is able to generate a private link considering the merchant, project, customer, type of order and products (if there is no information on the products field).

When the user fills the products field, the private link will be created considering these products above the ones in the order. (Products must be verified by the user with the Check button).

If any of the products in the field are not valid*, the error message will display and the generate button will be blocked). Any change on the field after a validation, will change the Check to the correspondent color. Example: if a Check was validated and we change a number, the Check must turn red.

Valid OrderID: an existent order for that merchant. (The order could be on “any” status. That would not affect the action. The idea is to use the required fields from that specific order.

Valid ProductID: existent products from that merchant. (This does not verify if the product has stock or if it has a valid out of stock policy. That depends on the configuration on the product page).

If the Check of the “ProductID’s” (when mandatory) field is not on green, the “Generate” button won’t be active. It will be blocked and showing the error message.

After clicking on “Generate” the fields of the tool will clear and the result will display below in a table with the following columns:

  • OrderID
  • Email
  • ProductID’s (separated by a comma when corresponds)
  • Copy Link button - Can be used to copy the entire URL

NOTE: Link must include the whole URL and it must consider the çanonicals and non-canonicals URLS.

 

Generate Link by Email

By entering the customer’s email, productID’s that would be on the private link and the projectID, the tool is able to generate a private link.

If the email field does not have a valid email format (*@*.*) à Asterisk can be any text, then the field will display red after clicking on the “generate button”.

This “generate button only enables when the “ProductID’s” field is validated and there is a Project selected. Any change on the ProductID’s field after the Check in green, will change the Check to yellow and the user needs to Check it again.

After clicking on “Generate” if all the fields are correct, the fields on the tool will clear and the result will display below in a table with the following columns:

  • Email
  • ProductID’s (separated by a comma)
  • Copy Link button - Can be used to copy the entire URL

NOTE: Link must include the whole URL and it must consider the çanonicals and non-canonicals URLS.